ePOS analytics

Lightspeed Insights empowers you with clear and actionable data

Lightspeed's retail analytics platform provides in-depth inventory tracking and data-driven order recommendations—so you can scale your business faster.

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Unlock greater inventory profitability with Lightspeed Insights

25.4%

Retailers using Lightspeed Insights achieved a 25.4% higher Gross Margin Return On Investment*

26%

Retailers with Lightspeed Insights experience 26% fewer days out of stock for top-selling items*

Order with enhanced accuracy

View estimated sales and out-of-stock periods to keep your best-selling items available.

Forecast inventory demand

See order recommendations for seasonal and non-seasonal items to ensure optimal inventory levels and never miss sales.

Detailed custom reports

Lightspeed Insights captures sales and inventory data for you to save, schedule and send real-time reporting.

Create POs from reports

Save time with a simplified purchase order process, working within a single screen.

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Let data be your superpower.

Lightspeed Insights lets you drill down on data, simplify purchase orders and view order recommendations with ease.

  • Make high-level business decisions with detailed insights into key metrics
  • Optimise efficiency with no need to toggle between separate sales and inventory screens
  • Use historical data to reduce overstock, minimise out of stock periods and prevent lost sales
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Always-on retail reporting software for real-time insights.

Never miss a change in your data with scheduled reports sent right to your inbox.

  • Schedule reports to automatically run as often as you need.
  • Automate sharing scheduled reports to key stakeholders so everyone is on the same page.
  • Stay on top of sales and inventory trends so employees are armed with data-driven tactics.
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Get to know your customers with easy retail reporting software.

Know who your customers are—and how to keep them coming back. Our reporting can surface valuable shopper data so you can keep them engaged.

  • Track sales trends by SKU, brand, category, and more to get to know what customers like.
  • Monitor return count and basket sizes to analyse shopping behaviour.
  • Calculate how often customers are coming back.
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"The great thing about Lightspeed is the ability to track our progress, profits, turnover, stock management, how much stock we're sitting on, and how much better we're doing compared to last year. I must look at the reporting tabs at least two or three times a day. Honestly, the reporting tools are indispensable."

Craig Crane, Founder, Analogue October Records

Use ePOS analytics to optimise your inventory.

Whether you're forecasting demand or deciding which products to put on sale, focus on what's selling with retail reporting software designed to answer specific questions about your inventory.

  • Determine what to order and how often with sell through data filtered by any variable—category, brand, supplier, and more.
  • Identify popular products and maintain availability to capture every sale.
  • Catch out of stock and negative inventory sooner to prioritise reorders effectively.
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Improve staff performance.

Leave guesswork behind. Let your employees focus on customers while you make the business decisions that make a difference thanks to advanced retail reporting software.

  • Track sales performance by the hour to find and optimise for busy periods
  • Easily run data on employee performance to help set targets and monitor numbers across the team
  • Keep an eye on customer capture rate and experiences with tailored reports
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“I'm confident that the information we're getting through is absolutely correct for me to do the strategic financial planning moving forward, knowing what to spend money on. Lightspeed gives me all the tools I need to take it to that next level.”

Mick Smith, Finance Director, Smith's Garden Centre

Save admin time with saved reports.

Come back to the same reports again and again? Lightspeed Insights helps you get right to business so you spend less time running reports and more time analysing data.

  • Customise sales, inventory, tax and payments reports to your business
  • Get right to the point when reporting with the ability to save reports
  • Easily access all your key data in one place: Lightspeed
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Access your data from anywhere.

Whether you're in store, at home or on the go, Lightspeed Retail makes it easy to get your hands on the insights you need. Access your ePOS analytics from your mobile device so you can keep up with your store no matter where you are.

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Frequently asked questions

What is ePOS data analytics? Why should retailers care about retail analytics?

POS analytics are data and reports tailored to your business, designed to help retailers make informed decisions about how to scale. Analytics tools like Lightspeed Insights help retailers test, evaluate and pivot business strategies and optimise their operations.

Inventory reporting gives retailers detailed data about inventory performance, including what to order, how much to order, category performance and more. Employee performance reporting helps businesses set sales targets, measure sales and identify strong performers. Customer data reporting helps retailers tailor their business to evolving customer behavior. Insights also helps you view order recommendations to avoid understocks so you never miss a sale and streamline drafting replenishment purchase orders from reports. By having actionable data on hand, retailers can make the right decisions to drive the growth of their business.

How do I choose an analytics platform?

When choosing retail reporting software, look for customisable reports, real-time reporting and features for simplifying reporting and processes. You want a system that can analyse and report on more than just end of day sales numbers; you want to be able to find peak sales hours, identify dusty stock, track customer behavior, get to know brand performance and more. You want to be able to not just look at performance, but be able to forecast demand, so you avoid stockouts and never miss a sale. You want to feel confident in the data.

What is Lightspeed Insights?

Lightspeed Insights is retail reporting software with strong business intelligence capabilities and comprehensive reporting so you can optimise your operations with confidence.

With Lightspeed Insights, you can customise, save, and schedule inventory, staff and sales reports, and drill down on insights to support the growth of your business. Reports in Lightspeed Insights include Dusty Inventory (to identify stock that hasn't sold in a set period), Sales by Hour of the Day, Sell Through, and more. With Lightspeed Insights, you can predict inventory needs with suggested order quantities and streamline purchase ordering from reports. Minimise stockouts, increase efficiency, gain complete visibility, and reduce costs with Lightspeed Insights.

What is included in Lightspeed Insights?

Lightspeed Insights transforms inventory and sales data into actionable insights. It offers detailed, visual reporting on daily, weekly, and monthly performance, customisable and schedulable reports, and in-depth analysis of key metrics like sell-through rates and stockouts. It helps you predict how much inventory to order and easily draft purchase orders from reports, saving you time and money.

Is Lightspeed Insights available for all Lightspeed plans?

Lightspeed Insights is available in selected plans, but not all. For detailed information on its availability, please contact us.

Methodology

*1 25.4% represents the difference in gross margin return on investment (“GMROI”) between (1) customers actively using Insights to drive their replenishment ordering and (2) those who have access, but are not actively using Insights. Specifically, over the three months ended December 31, 2024, the median merchant in the sample group (1) achieved a GMROI of $0.79 which is 25.4% higher than the median merchant in the sample group (2) of $0.63. Results outside such samples could vary depending on locations and other factors.

*2 $13,373 represents the estimated gross profit difference between (1) customers actively using Insights to drive their replenishment ordering and (2) those who have access, but are not actively using Insights. This is calculated by multiplying the respective sample groups median GMROI by the median inventory value held by Lightspeed merchants in the three months ended December 31, 2024 and then taking the difference. Results outside such samples could vary depending on locations and other factors.


*3 Top selling items means the top 5% of SKUs (by way of revenue) over the analysis period (the three months ended December 31, 2024). 26% represents the difference in proportion of days out of stock between (1) customers with access to Insights and (2) a cohort of similar sized merchants who do not have access to Insights. Specifically, the median of sample group (1) experienced stockouts 20% of the time, whereas the median of sample group (2) experienced stockouts 27% of the time. Results outside such samples could vary depending on locations and other factors.