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Sub-processors
Sub-processors
Last Updated: March 2024
Lightspeed engages the following sub-processors as necessary to process customer data to provide Lightspeed Services.
| Sub-processors | Purpose | Relevant Lightspeed Service(s) | Corporate Headquarters |
| Adyen | Payment processing | Payments B2B |
The Netherlands |
| Airbrake | Error monitoring | Retail (R-Series) | USA |
| Algolia, Inc. | Search functionality | eCom (E-Series) | USA |
| Amplitude, Inc. | Analytics | eCom (E-Series) | USA |
| Appcues, Inc. | In-app notifications | Retail (R-Series) Golf B2B |
USA |
| Auth0, Inc. | Authentification | Retail (R-Series) Hospitality (K-Series) |
USA |
| Amazon Web Services, Inc. | Cloud hosting provider | Retail (R-Series) Retail (X-Series) eCom (C-Series) eCom (E-Series) Hospitality (K-Series) Hospitality (L-Series) Loyalty Golf Payments B2B |
USA |
| Boost.ai | Chatbot framework | Hospitality (K-Series) | USA |
| Cayan (TSYS) | Payment processing | Payments | USA |
| Cloudflare, Inc. | Application security and rate-limiting | Retail (R-Series) eCom (C-Series) Hospitality (L-Series) Loyalty Golf Payments |
USA |
| CloudStrap AD | Push notifications for apps | eCom (E-Series) | Bulgaria |
| Contabo GmbH | Cloud hosting provider | Hospitality (G-Series) (Germany) | Germany |
| Elasticsearch B.V. | In-app search | eCom (C-Series) Golf |
The Netherlands & USA |
| Fidelity National Information Services Inc. | Payment processing | Payments | USA |
| Fivetran, Inc. | Data management | Hospitality (K-Series) | USA |
| Google LLC | Cloud hosting provider, data analysis | Retail (R-Series) Retail (X-Series) eCom (C-Series) eCom (E-Series) Hospitality (K-Series) Hospitality (G-series) Hospitality (L-series) Loyalty Golf Payments B2B |
USA |
| Hetzner Online GmbH | Cloud hosting provider | Hospitality (G-Series) | Germany |
| HubSpot, Inc. | Customer relationship management | eCom (E-Series) Golf |
USA |
| Infinicept, Inc. | Payment facilitator | B2B | USA |
| Intercom, Inc. | In-app chat support | Retail (R-Series) Retail (X-Series) eCom (C-Series) Hospitality (K-Series) Hospitality (L-Series) Golf |
USA |
| Intercom R&D Unlimited Company | In-app chat support | eCom (E-Series) | Ireland |
| IT LLC | Technical support | eCom (E-Series) | Russia |
| Klaviyo, Inc. | Marketing automation | B2B | USA |
| Logz.io | Logging platform for cloud services | Retail (R-Series) eCom (C-Series) Hospitality (K-series) Hospitality (L-series) Loyalty Golf Payments |
Israel |
| Looker Data Sciences, Inc. (Google Cloud) | Data analysis | Retail (R-Series) Hospitality (L-Series) Golf |
USA |
| Mailgun Technologies, Inc. | Email delivery service | Hospitality (G-Series) Hospitality (L-Series) |
USA |
| Marsello | Customer loyalty services | Retail (X-Series) | New Zealand |
| Plaid Inc. | Bank account verification | Payments | USA |
| Popout, Inc. | Shipping management | eCom (E-Series) | USA |
| Propay Inc. | Payment processing | Payments | USA |
| Pusher Ltd. | In-app notifications | Golf | UK |
| Segment.io, Inc | Analytics aggregation | Retail (X-Series) B2B |
USA |
| SendGrid, Inc. | Email delivery service | B2B Hospitality (K-Series) |
USA |
| Sentry (Functional Software, Inc.) | Error monitoring | Retail (R-Series) GolfB2B |
USA |
| Sisense Inc. | Data analysis | Golf | Israel |
| Stripe, Inc. | Payments processing | Golf Payments (v3) |
USA |
| Spreedly, Inc. | PCI compliant gateway | B2B | USA |
| The Rocket Science Group LLC | Marketing communication delivery | eCom (E-Series) | USA |
| TPS Unlimited, Inc. | Tax automation | eCom (E-Series) | USA |
| Twilio Inc. | SMS messaging | Hospitality (K-Series) Hospitality (L-Series) eCom (C-Series) Golf Loyalty |
USA |
| Wildbit, LLC | Email delivery service | eCom (E-Series) | USA |
| Wootric Inc. | Customer experience management | eCom (E-Series) | USA |
| Worldpay | Payment processing | Payments | USA |
| Zapier, Inc. | Workflow automation | Retail (X-Series) Golf |
USA |
| Zendesk Inc. | Customer communications | Retail (R-Series) Retail (X-Series) eCom (C-Series) eCom (E-Series) Hospitality (K-Series) Hospitality (L-Series) Hospitality (G-Series) Loyalty Golf B2B Payments |
USA |
| Zferral Inc. | Affiliate program platform | eCom (E-Series) | USA |
| Zuora, Inc. | Subscription services | Hospitality (G-Series) | USA |
| Sub-processors (Lightspeed Affiliates) | Country of Establishment |
| Lightspeed POS USA Inc. | USA |
| Lightspeed Payments USA Inc. | USA |
| Lightspeed Commerce USA Inc. | USA |
| Vend, Inc. | USA |
| Upserve Inc. | USA |
| ShopKeep.com Limited | USA |
| Ecwid, Inc. | USA |
| Lightspeed POS Belgium B.V. | Belgium |
| Lightspeed Netherlands B.V. | Netherlands |
| Alcmene S.à r.l. | Luxembourg |
| iKentoo (France) SASU | France |
| Lightspeed POS Germany GmbH | Germany |
| Lightspeed Commerce CH SA | Switzerland |
| Lightspeed POS UK Limited | UK |
| Vend Software UK Limited | UK |
| NuOrder Software, Ltd | UK |
| Kounta Pty Limited | Australia |
| NuORDER Pty Limited | Australia |
| Vend Pty Limited | Australia |
| Vend Limited | New Zealand |
| Lightseed Sakartvelo LLC | Georgia |
| Lightspeed East LLC | Armenia |