Capitan

Capitan provides a CRM solution tailored for climbing gyms. Our software includes waiver and document management, membership and pass billing, event scheduling and reporting. Capitan’s fully open and supported API allows teams to connect to the other tools they use to run their business. Capitan is currently used by over 50 climbing centres, from boutique bouldering gyms to multi-location chains around the world.

Capitan’s seamless integration with Lightspeed gives gyms the best of both worlds. By combining Capitan for gym management and Lightspeed for retail operations, gyms can streamline operations, enhance the customer experience and drive business growth with unparalleled efficiency.

• Efficiency: The integration between Capitan and Lightspeed ensures a seamless flow of data between gym operations and retail sales, eliminating manual data entry and reducing errors.
• Unified experience: Customers enjoy a consistent experience whether they’re purchasing retail items or engaging in gym activities, driving loyalty and satisfaction.
• Real-time insights: Managers gain real-time insight into both gym and retail performance through consolidated reporting, enabling informed decision-making and targeted marketing strategies.
• Customer engagement: With shared customer data, gyms can personalise marketing efforts and loyalty programmes, creating a more engaging and rewarding experience for members and shoppers alike.

Category:

Membership Management, Reporting, Scheduling

Product:

Retail