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Customer service, etc.
Sitting in a beer garden on a sunny summer’s day is a simple pleasure that we’ve missed out on over the past year. If you’re...
Every customer has their own preferences. These can vary according to each type of dining establishment, from fast food to fine dining...
The pop-up shop is no longer just a retail trend. It has become a staple part of many a retail strategy. From new brands looking to...
The world is changing. As a retailer, you know that keenly—you’ve seen your customers’ habits and relationship with you change...
How do you engage, educate and sell to customers?Beyond traditional and multichannel retail approaches, omnichannel retail puts the...
No matter what specific industry your eCommerce store operates within, one fact will always be true: There will always be questions...
Are you thinking of taking your business direct to consumer online and in-store? Well, you aren’t alone. Direct to consumer commerce...
Generation Z is taking the retail industry by storm. Now a force with growing purchasing power, the financial opportunity for retailers...
This article dives into the different ways in which webshop owners can leverage online feedback to reduce customer churn, including...
Over recent years, the number of available customer service tools has rapidly increased. Companies can now improve their customer communications...
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