Beyond The Pass

This year’s gone so fast! Where did 2022 go? Etc.Yep, it’s December again, and for us hospo folk that can mean only one thing:...

Every industry has their snobs.Movies have the type of people who dismiss anything Marvel-related, like they’ve never watched an...

For maximum immersion whilst reading this blog, do yourself a favour and hit play on this playlist. You’re welcome in advance. I...

Halloween is a pretty fun time of the year to work in hospitality, right?In your adult life, there’s not many other industries that...

I make it a point to work on my birthday every year. Don’t ask me why, but every time there’s an option to take the day off, I...

Is there anything more necessarily evil than the press?Without them, we’d be stuck in a cultural dark age, never knowing what was...

There’s not many industries where your work life coincides with your home life more than hospitality.On shift, you spend hours upon...

For the last year of owning my cafe I was a one-man show (mostly). I’m not saying this in an attempt to toot my own horn, because...

We’ve all been there (probably). The doors are about to open, but you’re a man down. In the frantic atmosphere of the setup, the...

Last time out I touched on the little judgments that go through your barista’s head when you order your coffee—those involuntary...

“I’m gonna open my own place.” How many times had I said those words in the last year? Quite a few, actually. So much so that...

What does your coffee order say about you?If your headspace is anything like mine, this will be a question that you’ve asked yourself...

I’ll be honest with you; I don’t like social media.Let me rephrase that. I don’t like parts of social media. Okay, let me have...

There was a moment I remember quite vividly when I first opened the doors to my own place. It was after a busy shift and I was enjoying...

Good morning/afternoon/evening/dead of night/none of the above (delete as applicable).It’s still December, and as people like to...

It’s December already.And whilst I could pretend to be shocked (December? Already? Where did that come from? Etc.), that would be...

Customers: can’t live with ‘em, can’t live without ‘em, right?Never before has a cliche rang so long, and so true to me.On...

There comes a time in every cafe owner’s life when they take a beat and take stock of all that they have achieved. Everything is...

The first menu I ever wrote was the best menu that ever existed.And it makes sense, after all, I’d had a lifetime to hone it. Every...

“Hey, do you know anyone looking for work?”That’s my version of a job ad. And look, you might not like it, and you might think...

“Graeme? Yeah, he’s really good with money.”That’s literally the first time that sentence has ever been said. I am, in fact,...