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Fast, flexible, convenient and reliable-it’s what customers expect from their favourite take-out, and it’s what restaurateurs need...
Email marketing has a bad reputation. The dot-com generation’s email marketing malpractice left a sour taste in the mouth of consumers...
A restaurant experience is as much about the customer service as it is about the food. You could serve the finest dishes, but if the...
The difference between good businesses and great businesses is simple: it’s your employees. Your employees are your brand ambassadors,...
It should be clear: restaurant trends are as fickle as March showers. Just one glance at social media and we see trends change hour...
When you’re thinking about protecting your business from shoplifting or theft, you’re probably thinking about external threats....
Your inventory management is an integral part of your business and one of the processes you have the most control over. Lax inventory...
Shoplifting is a downright pain to deal with. You’ve spent months, years, or decades building your business, and your brand, and...
Card-Not-Present (CNP) Transactions are any purchases made remotely using a debit/credit card where the cardholder is not physically...
Restaurant subscriptions began life in the United States, and in recent years have crossed the Atlantic to find a new home in the United...
There are a lot of different accounting software providers out there. And, working out which is the right one for your retail business...
Creating highly personalised marketing emails is a fantastic way to engage with your customers on a deeper level. And, the right technology...
A product description is much more than a few words about the products you sell in your online shop. A good product description informs...
As a retailer, you likely take a number of credit and debit card payments every day—but have you ever wondered how long it takes...
Whether you’re opening your first location or your seventh, you’ll need to make sure you secure the correct licences before you...
If you’re tired of feeling as though things are slipping through the cracks, mistakes are being made, and employees are unsure of...
With Pay at Table, Lightspeed Payments give you the ability to settle the bill at the table of your customer. Pay at the table can...
Inventory shrinkage is the bane of retailers everywhere. Even a moderate amount of shrinkage can have a big impact on your business,...
Email marketing is one of the most personal, effective and direct forms of communication you can have with your customers. Harness...
Have you ever seen a customer walk away from your store or website after a bad experience? Besides offering great products, stellar...
A restaurant’s menu is one of it’s most important sales tools even if it’s oftentimes only quickly glanced at. A Gallup poll...
Understanding credit card processing fees is one of the more difficult parts of being a business owner. Trying to grasp the difference...
Retail credit card fraud isn’t fair, but it’s sadly a problem retailers can’t afford to ignore. It seems fraudsters are always...
As a restaurant owner, retaining customers is a guarantee of steady revenue and lower acquisition costs. A study commissioned by Lightspeed...
The power of an attractive display cannot be underestimated. In French, window shopping is called “lèche-vitrine,” which translates...
Few customers probably give a second thought to a restaurant’s floor plan, but the configuration of seating, bar and kitchen areas...
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