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As we look ahead to 2025, the crucial focus on sustainability, the growing role of AI, and the demand for increased personalisation...
Email marketing has a bad reputation. The dot-com generation’s email marketing malpractice left a sour taste in the mouth of consumers...
A restaurant experience is as much about the customer service as it is about the food. You could serve the finest dishes, but if the...
The difference between good businesses and great businesses is simple: it’s your employees. Your employees are your brand ambassadors,...
Restaurant trends are as fickle as March showers. Just one glance at social media and we see trends change hour by hour. But while...
Tired of being shouted at? We’d imagine you’ve experienced this once or twice if you’ve had to deal with a difficult customer....
Sustainability is no longer a ‘nice to have’, an option, or a choice. It’s an absolute necessity. Whilst sustainability initiatives...
Barcodes are an essential part of doing business as a retailer. So are SKUs. They can feel like second nature, a quintessentially understood...
This article was co-authored by Christian Mouysset, co-founder of Tenzo.According to the United Nations, 17% of the world’s total...
Summer is on the horizon. It’s time to start thinking about how you can make your restaurant warm-weather ready. According to Big...
Bad reviews can make or break your business. Whether you like it or not, you’re going to receive a negative review at some point...
Restaurant tipping may be an endless source of confusion when travelling, but it’s also a welcome addition to any hospitality worker’s...
According to a survey from Restaurant Owner, restaurant startup costs can range anywhere between $175,500 to more than $2 million....
Retail stores come in all shapes and sizes, but if there’s one thing every shop needs, it’s a solid point of sale (POS) system. The...
One of the most challenging parts of owning a business is securing financing. There are plenty of options–so many that it can become...
Online customer service can make or break your business. There are now an infinite number of sources for customer opinions that have...
The bookings are flying in, the waitlist is full and there’s a constant queue of hungry customers waiting at your door. You might...
Growing your business can be tough. With so many other merchants in your area offering similar products and services, attracting and...
The kitchen is the heart of the restaurant. What comes out of it (and how quickly it comes out) makes or breaks the dining experience...
Pricing your products or services can be hard. If you price your offerings too low, your profits will suffer for it. If your offerings...
On Monday 5 February 2024, the coveted Michelin stars were awarded. During the annual ceremony, the French tyre and guide group awards...
In the competitive world of online visibility, your Google business profile (formerly Google My Business) is an indispensable tool....
Payment processing is a key component of any business. If you’re not already processing credit card transactions, now is a great...
Boosting restaurant sales is a key objective for every hospitality business, but how can you elevate your restaurant and get it to...
Having a strong brand identity is essential for any business that wants to succeed. Your brand identity is more than just your logo...
Here’s something that’s on the minds of retailers around the world: how to increase retail sales in-store.Most retailers share...
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