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As we look ahead to 2025, the crucial focus on sustainability, the growing role of AI, and the demand for increased personalisation...
Email marketing has a bad reputation. The dot-com generation’s email marketing malpractice left a sour taste in the mouth of consumers...
A restaurant experience is as much about the customer service as it is about the food. You could serve the finest dishes, but if the...
The difference between good businesses and great businesses is simple: it’s your employees. Your employees are your brand ambassadors,...
It should be clear: restaurant trends are as fickle as March showers. Just one glance at social media and we see trends change hour...
Core Collective is a gym in the prestigious London borough of Chelsea. With its group classes and specialised courses, it may seem...
Over recent years, the number of available customer service tools has rapidly increased. Companies can now improve their customer communications...
The family business Back when I was younger, if you came and told me that I was going to be a fourth generation jeweller, I wouldn’t...
Passion is what drives most business owners to start their own business. That was the case with Belfast’s The Drone Factory, built...
When we do anything in life, most of us measure our performance against a predefined set of metrics. Measuring your progress against...
Managing a bar is not a simple job. In such a fast paced bar environment, details can easily fall through the cracks. What if there...
If you thought attracting customers to your brick-and-mortar store is a challenge, getting customers to find your online store can...
Deciding to open an online store is exciting. From making sure your business can handle the load to choosing the right platform, there’s...
In case you haven’t heard, Amazon and Walmart are getting into a price war. Amazon has chosen July 15 as “Prime Day”, when its...
Whether you’re a retailer or a restaurant, a good point of sale marketing strategy can help your bottom line and drive more sales....
Some people are under the assumption that a point of sale system is a full-blown operating system by itself. The short answer here...
The restaurant industry has undergone tremendous changes over the past few years, in no small part due to the same factors affecting...
America has an ongoing payments security problem. In March, retail giant Target made headlines when it agreed to paid $10 million to...
If you’re opening a restaurant, there are some design concepts that should take center stage — and what color to paint your establishment...
The retail industry is one of the most critical elements of the way humans interact, consume and exchange value. Believe it or not,...
New technologies force many businesses to adapt to trends faster than most are comfortable with – these are the perks of being part...
In an industry guided by our most prominent senses – sight, taste, and smell – visual presentation is a big portion of the equation,...
These days everyone knows the term “foodie” — originally used in 1982 by New York magazine food critic Gael Greene, to identify...
Modern technology is affecting absolutely everything as the world comes to rely on accessibility and mobility — the restaurant industry...
People are different. What’s acceptable in some cultures isn’t in others — and when unaware, you can get caught doing the wrong...
With the creation of “shoppertainment” and hyper-attentive customer service, Harry Gordon Selfridge almost single-handedly revolutionized...
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