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Fast, flexible, convenient and reliable-it’s what customers expect from their favourite take-out, and it’s what restaurateurs need...
Email marketing has a bad reputation. The dot-com generation’s email marketing malpractice left a sour taste in the mouth of consumers...
A restaurant experience is as much about the customer service as it is about the food. You could serve the finest dishes, but if the...
The difference between good businesses and great businesses is simple: it’s your employees. Your employees are your brand ambassadors,...
It should be clear: restaurant trends are as fickle as March showers. Just one glance at social media and we see trends change hour...
From global shutdowns and economic downturns to severe staff shortages and disruptions in food supply chains-it’s fair to say that...
Returns can damage your profits. That’s the long and short of it. You’re going to have to get used to your customers returning...
Managing your inventory and ordering supplies is an essential part of running your business. Unfortunately, it can be incredibly tedious,...
Leveraging data effectively sets successful restaurants apart; that much is clear. The question is, how exactly do you do this? What...
It may not be the sexiest part of your store, and it doesn’t get a lot of customer eyeballs, but your stockroom is still a critical...
5.07 billion people are currently using social media. That’s 62.6% of the world’s population. We’re not saying anything groundbreaking...
Point of sale systems are a staple in pretty much any business that transacts with its customers face-to-face. Whether you’re a retail...
You’ve planned and published your social media post, and now it’s out there in the digital world. But, the work doesn’t stop...
When people think of retail loyalty programmes, they often think of old stamp cards lying somewhere at the bottom of their wallet....
Restaurant health inspections exist to protect the public from food safety hazards that can occur from improper food handling practices....
Reviews can make or break just about any business. Whether you’re receiving feedback on social media, or reviews on your website,...
We all know that first impressions matter. When it comes to retail, they might mean the difference between a new customer and a lost...
Where days above 20 degrees are cherished, UK restaurants that know how to prepare for the brief yet sweet summer season have a greater...
Inventory is a funny thing for retailers. It’s so often one of the biggest costs, while also being the primary source of business...
In order for your hotel to run as smoothly as possible, you need an ePOS and PMS that integrate with each other. These two systems...
The world of artificial intelligence – known as AI for short – is growing at a rapid rate, with smart, data-driven technologies...
If you work in the hotel industry, no doubt you’ve heard the terms ‘ePOS’ and ‘PMS’ before. You may be aware that both systems...
Tired of being shouted at? We’d imagine you’ve experienced this once or twice if you’ve had to deal with a difficult customer....
Sustainability is no longer a ‘nice to have’, an option, or a choice. It’s an absolute necessity. Whilst sustainability initiatives...
Barcodes are an essential part of doing business as a retailer. So are SKUs. They can feel like second nature, a quintessentially understood...
This article was co-authored by Christian Mouysset, co-founder of Tenzo.According to the United Nations, 17% of the world’s total...
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![What is a POS (Point of Sale) System and How Does it Work? [2024 UPDATE]](https://blog-assets.lightspeedhq.com/img/2022/11/4b763f05-blog-2024_how-does-a-pos-system-work_retail-02.png)
