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With the New Year brings new resolutions, and while some aim for six-packs or swear off chocolate, many kickstart their health goals...
Email marketing has a bad reputation. The dot-com generation’s email marketing malpractice left a sour taste in the mouth of consumers...
A restaurant experience is as much about the customer service as it is about the food. You could serve the finest dishes, but if the...
The difference between good businesses and great businesses is simple: it’s your employees. Your employees are your brand ambassadors,...
Restaurant trends are as fickle as March showers. Just one glance at social media and we see trends change hour by hour. But while...
In August 2021, Lightspeeed surveyed over 2,000 global restaurant owners, operators, managers and guests to see how the past year has...
“Graeme? Yeah, he’s really good with money.”That’s literally the first time that sentence has ever been said. I am, in fact,...
Back in 2013, Anthony Dyer travelled to Melbourne to get his education in brunch, coffee and Australian hospitality. It was there he...
I started out with some pretty grand ideas.My place was going to be the next big thing in cafes, the benchmark for how a hospo business...
Generosity is integral to hospitality. Few people understand this better than Fred Sirieix, who through a seasoned career as maitre...
Let’s talk about storage. I know, sexy content, right?But seriously, when I was planning my cafe, I had every single part of my storage...
There’s this thing that people tell you when you start your own business. They tell you to say goodbye to your social life. That...
You may be wondering how a mobile ePOS system could benefit your business. Apart from being a more advanced solution than a lot of...
Autumn is upon us and it’s that time of year to celebrate all that’s spooky and gruesome. For many, it’s simply an excuse to...
The first person I ever had to fire was a friend of mine. I’d gotten them the job in the first place, and they were really good at...
For the first time in almost two years, Lightspeed is back at The Restaurant Show—one of the largest annual events for hospitality...
You know how it is. You kick around the corporate life for a while, fake laughing at some tame, water cooler material and trying to...
The holiday season 2021 will be another interesting experiment for the hospitality industry. For the first time in almost two years,...
Mobile order-and-pay apps help pubs and restaurants to serve more efficiently while keeping staff and customer safe. But what is a...
Opening your first and very own cafe unleashes intense (and conflicting) emotions – excitement with traces of uncertainty, adrenaline...
It’s been a tough 18 months for UK hospitality. The impact of Brexit and repeated lockdowns has led to a shortfall of almost 190,000...
Note: We’ve provided Amazon links for each of the books below. However, please note, these are not affiliate links. We highly...
The 2020 pandemic was a catalyst for a range of emerging trends in hospitality. Few are as prominent, however, as the onset of dark...
At Lightspeed, we’re committed to providing the tools businesses need to ignite their potential, and do what they do best with as...
Front of house staff form the backbone of your restaurant, bar or cafe. Together they comprise a range of skills that drive sales and...
Employee turnover makes up a significant portion of restaurant labour costs. Replacing staff is an expensive and time consuming process. Moreover,...
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