Alex Hammond

Predicting trends in retail can feel like finding a needle in a haystack. You need to be able to anticipate what’s coming up in order...

Social commerce is where customers shop for things directly through social media platforms like Instagram, Facebook, TikTok, and more....

What’s making Britain’s shoppers tick? In what seems like a never ending stream of economic uncertainty, from the cost of living...

Reporting and analytics are essential to any retailer because they tell you exactly what’s going on in your business. Analysing your...

Returns can damage your profits. That’s the long and short of it. You’re going to have to get used to your customers returning...

Managing your inventory and ordering supplies is an essential part of running your business. Unfortunately, it can be incredibly tedious,...

5.07 billion people are currently using social media. That’s 62.6% of the world’s population. We’re not saying anything groundbreaking...

When people think of retail loyalty programmes, they often think of old stamp cards lying somewhere at the bottom of their wallet....

Reviews can make or break just about any business. Whether you’re receiving feedback on social media, or reviews on your website,...

Tired of being shouted at? We’d imagine you’ve experienced this once or twice if you’ve had to deal with a difficult customer....

Sustainability is no longer a ‘nice to have’, an option, or a choice. It’s an absolute necessity. Whilst sustainability initiatives...

Bad reviews can make or break your business. Whether you like it or not, you’re going to receive a negative review at some point...

One of the most challenging parts of owning a business is securing financing. There are plenty of options–so many that it can become...

Online customer service can make or break your business. There are now an infinite number of sources for customer opinions that have...

Pricing your products or services can be hard. If you price your offerings too low, your profits will suffer for it. If your offerings...

In the competitive world of online visibility, your Google business profile (formerly Google My Business) is an indispensable tool....

Having a strong brand identity is essential for any business that wants to succeed. Your brand identity is more than just your logo...

Financing your business’ growth and expansion shouldn’t come with a headache. There can be lots of different parts to work out...

You’ve successfully launched your retail business, and you’ve gotten to a place where your company is stable and (hopefully) profitable....

Are you thinking of opening a new store? Whether it’s your first store, or you already manage multiple locations, you should know...

We don’t have a crystal ball. We’ll be the first ones to admit it. Truthfully, we don’t know what 2024 has in store for us. And,...